Política de reembolso

At Our store, we want you to shop with confidence. If you are not completely satisfied with your purchase, we’re here to help.

Returns:
You may request a return within 14 days of receiving your item. To be eligible for a return, the product must be unused, in its original packaging, and in the same condition you received it. Items that are damaged due to misuse or normal wear and tear are not eligible for return.

To initiate a return, please contact us with your order number and reason for return. We will provide you with return instructions and shipping details.

Refunds:
Once we receive and inspect your returned item, we will notify you about the approval status. If approved, a refund will be issued to your original payment method within 5–10 business days. Shipping costs are non-refundable.

Exchanges:
If you received a defective or incorrect item, we will gladly send a replacement at no additional cost.

We strive to make your shopping experience worry-free and appreciate your support. For any questions or assistance, please reach out to our customer service team.